Good Practice Recommendations - Technical Aids and Equipment
- There should be more outlets available for advice and ordering of
technical aids and equipment, including service providers that are
specifically LGB friendly
- If an LGB disabled person wishes to have access to the internet, this
should be viewed as a vital link in terms of information and community
participation by “professionals” carrying out assessments of
need with LGB disabled people.
- Professionals whose role is to advise and assess disabled people about
aids and equipment need to be aware of non-specialist items that could be
bought “on the high street” as well as specialist items made for
disabled people.
- Professionals whose role is to advise and assess disabled people about
aids and equipment need training on equality issues, including recognising
the importance for LGB disabled people to be able to carry out tasks (such
as reading or travelling) without human assistance. Having to ask for help
can sometimes make LGB disabled person vulnerable to homophobic
responses.
- Equipment providers should be non-judgemental in their provision of
advice to LGB disabled people. This should be part of the contract if the
service is commissioned by Leeds City Council and should be covered by the
organisation’s complaints procedure.
- Assessment for equipment should be based around the social model of
disability, i.e. recognising the barriers that disabled people face and
seeing how equipment may reduce or remove the barrier.
- Equipment services should be able to provide or advise on a range of
solutions and supply them in a timely manner.
- Many disabled people would welcome an opportunity for more regular
reassessment, in case their needs have changed or equipment has been
updated.
- More thought needs to be put into the “look” of equipment,
so that it is less “medical”. Individual budgets, with the
option for people to purchase equipment on the high street may partially
solve this – though some items will always require design and
production by specialists (such as prosthetic devices).
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